Muscle Growth - Database Lockup – Incident details

Support Desk experiencing major outage

Database Lockup

ResolvedMajor outage2 hours 36 minutes

Affected

Website

Operational from 6:26 AM to 7:53 AM, Major outage from 7:53 AM to 9:03 AM

Database

Degraded performance from 6:26 AM to 7:53 AM, Major outage from 7:53 AM to 9:03 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are attempting a fix.

  • UpdateUTC

    We are rolling back the database, we'll be down while this happens.

  • UpdateUTC

    We are currently engaging the forum software developer for guidance on the fix. Until then, there may be issues with the site.

  • InvestigatingUTC
    We are currently investigating this incident.