Muscle Growth - Website Outage – Incident details

Support Desk experiencing major outage

Website Outage

ResolvedMajor outage4 hours 38 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are rebalancing the database.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • UpdateUTC

    We've narrowed the issue down to a database issue. We're trying a reset to bring it back online.

  • UpdateUTC

    We are continuing to work on a fix for this incident. We are also exploring a network configuration issue.

  • IdentifiedUTC

    We have identified a possible configuration issue.

  • InvestigatingUTC

    We are currently investigating the website not responding.